Remote Tech Support Services

Available Nationwide!

Save time and money using our new Remote Tech Support Service. Many issues can be resolved with a tech remotely logging into your PC, rather than having to come to your home or office. Perfect for help with software installations or upgrades, error messages, and software training.

You can literally watch while we fix your computer through the internet. Your can see your mouse move and everything we are doing. With your permission, one of our certified computer repair technicians securely logs into your computer and fixes an array of problems while you are on the phone with them.

If your PC is able to connect to the Internet - you can take advantage of our secure remote support service!

To request a free quotation or for more information, please click below.

Frequently Asked Questions about our On-Line Remote Repair Service

How can you help me troubleshoot computer problems without coming to my home, or me bringing my computer to you?

Easy. We can do everything over the Internet and phone using our secure, remote log-in technology. We are able to access your computer directly, with your permission of course, and fix the problem right before your eyes. It’s fast and secure, and you don’t need to do anything. We take care of solving the problem for you.

Is your remote computer repair service secure and confidential?

Absolutely. We use a 256-bit encrypted connection between your computer and our computer. No one else can see or interfere with our repair service. This means your computer is fixed in the privacy of your own home or office. No need to unhook cables and transport your computer elsewhere, or let strangers into your home.

Are your remote Computer Repair Technicians certified?

Of Course! Our staff of technicians are certified computer experts with various degrees and certifications. Our technicians excel at providing reliable, trustworthy service through the click of a mouse, and have had extensive training.

How long will does service take?

It really depends on the service you select and the condition of your computer. Our goal is to solve your computer issues as quickly as possible. We understand your time is valuable and that computer problems eat into your busy day or can even disrupt your way of life. For your convenience, you can schedule an appointment directly from our website.

What’s this going to cost me?

Our prices are flat rates so your costs are based solely on the Service Plan you select. You will always know your total costs before we begin.

What makes you different from other computer repair companies?

Everything. Our goal is to provide the highest level of customer service to you. That means fixing a majority of the problems in the first contact. Most places require up to a 2 weeks return time, while others charge an arm and leg to come to your home and fix your problem. We know that when your computer is down, you want a solution fast—and that is what we deliver. By using remote technology, we fix your computer while you stay in the comfort of your home or office. You don’t have to do anything, except contact us to schedule an appointment. We will take it from there.


Are your remote Computer Repair Technicians browsing the contents of my computer, looking for confidential information??

No. Every one of our remote Computer Repair Technicians are trained to respect your privacy and security. You can even watch your monitor and see everything they do on your screen.

Can you see my login credentials?

No. Even though we can remotely see your desktop, all we see is a series of dots when you type into the login window. This information is encrypted and is never transmitted to us. Once the session is over, it cannot be used again by us or by anyone else.

After you repair my computer, can you or someone else log back on without my knowledge?

No. Our remote tool automatically removes all access rights once you close the service session. That means we cannot access your computer without starting a new session and receiving your permission again.

Are the files you have transferred to my computer free of popups, spyware, and viruses?

Yes. All repair tools used by our support technicians are industry leading technologies free of malware. These tools are transferred to your machine for troubleshooting purposes. Our technicians will remove these tools after your service has been completed, unless otherwise stated.